REVIEW · KOH PHI PHI FERRY TRIPS
Phi Phi Island to Krabi Town by Ferry
The useful thing about this ferry is its simplicity: you travel directly from Tonsai Pier to Klong Jilad Pier in Krabi in about 90 minutes. There is no hotel pickup to organize, and the shared boat is a practical way to leave Phi Phi without arranging a private transfer.
I like the advance seat reservation, especially during busy periods, and I like the predictable pier-to-pier route. The main drawback is that the ticket gets you to Klong Jilad Pier, not necessarily into Krabi Town or Ao Nang, so you need to arrange the last leg yourself.
Key points to know before booking

- The route takes about 90 minutes: Allow one to one and a half hours from Tonsai Pier to Klong Jilad Pier.
- Check in at the pier: You need to reach Tonsai Pier about 30 minutes before departure and show your mobile ticket.
- There are scheduled departures: Four departure times are advertised in both high and low season, but schedules can change.
- Your ticket ends at Klong Jilad Pier: Town transfers are not reliably included, despite some booking information suggesting otherwise.
- Luggage is carried on board: Bags may be stacked together, so keep breakable or valuable items with you if possible.
- Bad weather can stop the boat: A cancellation caused by poor sea conditions can lead to a new date or a full refund.
Leaving Phi Phi from Tonsai Pier

This is a transport service rather than a sightseeing cruise, and that is exactly why it works well. You make your own way to Tonsai Pier on Koh Phi Phi Don, check in, hand over or place your luggage as directed, and board the shared ferry.
The pier is in the main Tonsai area, so you should allow time to walk there with your bags. The available information says to check in 30 minutes before departure. That is the timing I would follow, even if another instruction on your confirmation mentions being ready in a hotel lobby 15 minutes before departure. There is no hotel pickup, so the pier check-in time matters most.
Keep your mobile ticket easy to reach. Confirmation is provided at booking, and the voucher includes the local operator details and telephone numbers. If anything is unclear at the pier, those contact details are more useful than trying to guess which boat or desk handles your reservation.
The exact boarding process can feel less polished than airport-style transport. One booking issue described a last-minute time change and a replacement ticket sent by WhatsApp that was not immediately accepted. That does not mean every departure will be difficult, but it is a good reason to save your confirmation, check the departure time before leaving your accommodation, and arrive early.
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What the 90-minute ferry ride is really like

The boat ride from Phi Phi to Krabi takes about one hour to one and a half hours, with 90 minutes being the usual estimate. Most of the year, the crossing is fairly smooth. Conditions can become choppier in September and October, and the operator may postpone or cancel the trip if the sea is unsafe.
This is a shared ferry, not a private boat. The experience is functional: you board, find your place, settle in, and let the ferry handle the crossing. Some people will appreciate that lack of fuss. Others may want a more organized boarding area or a quieter, more spacious ride.
Punctuality appears to be one of the stronger points of the service. The ferry has been reported to leave and arrive on time, which matters when you have a hotel check-in, flight, or onward boat to catch. Still, I would not schedule a tight connection immediately after arrival. Sea conditions and pier delays are outside your control.
The main practical concern is luggage. Bags can be piled on top of one another, which may make access difficult and could be unsafe if a hard or fragile item is buried below. Keep medication, passports, cameras, electronics, and anything breakable in a smaller bag that stays near you. Labeling larger luggage is also sensible.
Do not expect a narrated trip or planned stops. The value is in getting from one island to the mainland with minimal planning, not in receiving a guided experience along the way.
Arriving at Klong Jilad Pier in Krabi

The ferry arrives at Klong Jilad Pier, the main boat gateway for Krabi Town, Ao Nang, and other destinations in the area. This is where the included ferry service ends.
That point deserves careful attention. The boat does not automatically take you to your hotel, and the onward transfer into Krabi Town is not consistently included. Some booking information describes a town transfer, but the practical experience can be pier drop-off only. I would budget separately for transportation from Klong Jilad Pier unless your confirmation clearly names a specific onward service.
The pier has transportation options for different destinations, but the information provided does not specify a fixed fare, vehicle type, or guaranteed departure arrangement. You should therefore treat the ferry ticket as a water transfer, not a door-to-door journey.
This is not a serious problem if you know about it in advance. Klong Jilad is a useful arrival point, and you can continue from there. It becomes frustrating only when you expect to step directly into a vehicle arranged by the ferry operator.
If you are heading to Ao Nang, another part of Krabi, or a hotel away from the town center, allow extra time after the ferry. The trip may be short on the water, but your total journey is longer once you add the pier exit and land transport.
Four departures, with one important schedule warning

The service is advertised as operating every day throughout the year, in both high and low season. Four departure times are listed each day, which gives you useful flexibility when planning your final morning or afternoon on Phi Phi.
That schedule is helpful, but do not treat it as unchangeable. One service response explained that ferry operations had changed after the Covid period and that, at one point, only one departure was running with a newer operating company. Another booking involved a last-minute time change.
The practical lesson is simple: confirm the actual sailing time shortly before your trip. Use the contact information on your voucher, especially if you booked far ahead. The service is often booked about 76 days in advance, so conditions and operators can change between booking day and departure day.
If you have a flight from Krabi Airport or a fixed evening plan, choose an early ferry and leave a generous buffer. A late boat, a weather delay, or a busy arrival at Klong Jilad can affect the rest of your day.
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Is $18.88 a fair price?

At about $18.88 per person, this is a reasonable price for a scheduled shared ferry between Phi Phi and Krabi. You are paying for a straightforward sea crossing, not luxury seating, hotel pickup, or a private transfer.
The strongest value comes from convenience. Booking ahead gives you a reserved place on a route that you need in order to leave Phi Phi by boat. That matters during popular travel periods, when waiting until the last minute could leave you with an inconvenient departure or no preferred sailing.
The value is less impressive if you assume the price includes transport into town. It does not reliably do so. Add the cost of getting from Klong Jilad Pier to your final destination when comparing this ferry with other options.
For a solo visitor or couple, the price is usually easier to justify than arranging a private boat. For a larger group, you may want to compare the total cost of several ferry tickets plus onward transport with other shared arrangements. The available information does not provide private-transfer prices, so I would not claim one option is always cheaper.
Weather, comfort, and seasonal conditions

The route runs throughout the year, but the sea does not follow a fixed timetable. September and October can bring rougher conditions, and bad weather may force a postponement or cancellation.
If the operator cancels because of poor weather, you can be offered another date or a full refund. That protection is useful, but it does not remove the disruption. You may still need to adjust a hotel booking, meal plan, or onward connection.
For comfort, bring only what you need at your seat. A light layer, drinking water, and motion-sickness medication may be sensible if you are prone to seasickness, though the provided information does not promise any particular seating arrangement or onboard facilities.
The crossing is generally described as pleasant and punctual, but comfort depends partly on the day’s sea conditions and how the luggage is handled. This is transport you can enjoy when the water is calm, not a product designed around onboard entertainment.
How to make the departure day easier

I would plan the day around these simple steps:
- Save the mobile voucher on your phone and keep the operator’s contact number available.
- Reach Tonsai Pier at least 30 minutes before the scheduled departure.
- Confirm the departure time if you booked far in advance.
- Keep valuables and fragile items in a small personal bag.
- Do not count on hotel pickup from Phi Phi.
- Do not assume a ride into Krabi Town is included after arrival.
- Leave extra time if you have a flight or another fixed booking.
The confirmation may include general instructions about being in a hotel lobby 15 minutes before departure. Since the service does not provide hotel pickup, use the pier check-in instruction as your main guide. Ask your accommodation how long it takes to reach Tonsai Pier, then add a little extra time for walking and finding the correct check-in point.
A calm approach helps. Ferry operations in southern Thailand can change with weather, staffing, and seasonal schedules. You do not need to panic over every change, but you do need your documents, enough time, and a backup plan for your arrival in Krabi.
Who this ferry suits best

I would choose this transfer if you want a simple, affordable way to move from Phi Phi to the Krabi mainland and you are comfortable handling the short walk to the pier and the onward ride from Klong Jilad.
It suits:
- Solo visitors and couples who want a reserved shared boat.
- People with flexible plans after reaching Krabi.
- Visitors who prefer booking a seat ahead rather than searching for a boat at the last minute.
- Anyone staying near Tonsai Pier who can reach the departure point without a pickup.
- People who understand that the service is transport, not a guided excursion.
I would be more cautious if you have a tight flight connection, heavy fragile luggage, or a firm expectation of hotel-to-hotel service. The ferry can still work, but you should choose an early departure, protect your important belongings, and arrange the Krabi leg separately.
The maximum group size is 100 people, so this is not a small private crossing. Most people can participate, and the route is near public transportation, but the provided information does not describe special accessibility arrangements. If you need specific boarding assistance, contact the operator before booking.
Booking, cancellation, and the final decision
Free cancellation is available if you cancel at least 24 hours before the scheduled start time. Changes made less than 24 hours in advance are not accepted, and the cancellation deadline follows local Thai time. If poor weather cancels the boat, you can receive a different date or a full refund.
I like this ferry for what it is: a reasonably priced, direct connection between two major destinations, with generally good punctuality and a clear arrival point. I would book it if the departure time works and I had already planned how to leave Klong Jilad Pier.
I would not book it blindly for a same-day flight or if I needed guaranteed hotel drop-off. Check the final schedule, arrive early at Tonsai Pier, protect your luggage, and treat the $18.88 fare as the boat portion of a longer journey.
FAQ
How long does the ferry from Phi Phi to Krabi take?
The crossing takes approximately one hour to one and a half hours, with the usual journey time around 90 minutes.
Where does the ferry leave from on Phi Phi?
The ferry leaves from Tonsai Pier on Koh Phi Phi Don. You must make your own way to the pier because hotel pickup is not provided.
Where does the ferry arrive in Krabi?
The ferry arrives at Klong Jilad Ferry Pier. The pier is a transport gateway for Krabi Town, Ao Nang, and other destinations.
How early should I arrive at Tonsai Pier?
You should check in at the pier about 30 minutes before departure.
How many ferry departures are available each day?
Four departure times are advertised each day in both high and low season. Schedules can change, so confirm the actual time before departure.
Is transportation from Klong Jilad Pier into Krabi Town included?
You should not assume it is included. The practical service ends at Klong Jilad Pier, and you may need to arrange transportation onward to Krabi Town, Ao Nang, or another destination.
What happens if bad weather cancels the ferry?
If poor weather or sea conditions cause a cancellation, you can be offered another date or a full refund.
Can I cancel the booking for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before departure are not accepted for a refund.
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